Due to the nature of our products, we have a no return/no refund policy. We do not accept returns of products once they are shipped and do not offer refunds. 

Damaged or Incorrect Items
If we accidentally sent you a product different than the one you ordered, we will ship the correct item to you at no additional cost to you. (However, we are not responsible if you put the wrong item in your shopping card or provide us with the wrong address).
If an item arrives damaged or defective, we will replace it at no additional cost to you. We may require a photograph of the damaged product. 

Please reach out to us at Info@Mountainvalleyfarm.org so that we can assist you with this issue.  Please give us 1-2 days to respond to your email. 

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